Overview

The SirCoupon ROI calculator models a single customer journey — not four independent campaigns running side by side.

Each channel plays a distinct role in that journey. Revenue is attributed once per customer action — so there is no double-counting across channels.

The Customer Journey, Step by Step
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Step 1 — QR Code Acquisition

A customer walks into your restaurant and sees a QR code on a table tent, receipt, or window cling. A small percentage scan it, and of those, a portion complete the opt-in to receive an offer. These are brand-new customers entering your marketing funnel for the first time.

These new signups are the foundation of everything else. Every SMS subscriber you ever have started with a moment like this.
New signups = Foot traffic × 5% scan rate × 38% opt-in rate
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Step 2 — Apple Wallet Delivery Rate Modifier

Once someone signs up, the offer has to be delivered. Without Wallet, it arrives as an SMS link. With Wallet, the offer is saved as a pass directly to the customer's phone — visible on their lock screen and easy to pull up at the register.

Wallet does not generate revenue on its own. It raises the redemption rate for both new signups and SMS campaigns. This is why the calculator treats it as a modifier rather than its own revenue stream.
SMS link only22% redeem rate
Apple Wallet31% redeem rate
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Step 3 — New Customer Revenue

Signups who redeem their offer come back in and make a purchase. Research across food & beverage merchants shows that customers visiting on a promoted offer spend about 35% more than their baseline average order — the offer creates intent, and add-ons follow.

Revenue = New signups × redeem rate × avg order × 1.35×
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Step 4 — SMS Re-engagement

Your existing subscriber list — people who opted in from past QR campaigns or SMS keywords — receives one promotional campaign per month. This drives return visits that would not have happened without the nudge.

These are not the same customers as the new QR signups, so the revenue is genuinely additive.

This is why the calculator asks for your current list size. A merchant with 50 subscribers and one with 5,000 have very different SMS revenue potential, even if foot traffic is identical.

SMS revenue = Existing list × campaign redeem rate × avg order × 1.28×
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Step 5 — Your List Grows Every Month

Each month, new QR signups add to your subscriber base. The calculator uses your current list size for this month's projection, but in practice your SMS revenue compounds over time. A merchant running SirCoupon for 12 months has a much larger and more engaged list than they did on day one — and each monthly campaign becomes more valuable as a result.

Step 6 — Loyalty Retention Growth Plan Only

A portion of engaged customers (new QR redeemers + SMS redeemers) enroll in the loyalty program. Loyalty members visit more frequently than non-members — the model estimates approximately 0.9 extra visits per member per month above their normal cadence.

Loyalty does not create new customers. It deepens the relationship with customers already in your funnel, converting occasional visitors into regulars.
Loyalty revenue = Enrolled members × 0.9 extra visits × avg order
Your Inputs — What Each One Means
👤 Monthly Foot Traffic

The number of unique customers who walk into your restaurant in a typical month, per location. This is your top-of-funnel — every other projection flows from it.

How to estimate: Pull covers from your POS for a recent month. Or use: seats × avg turns per day × operating days.

💰 Average Order Value

The average amount a customer spends per visit. Used at every stage of the funnel, then multiplied by a spend lift factor for visits driven by a promotion.

How to find it: Total monthly revenue ÷ total transactions. Your POS should report this directly as "average ticket."

🏠 Number of Locations

Each location runs its own campaigns independently. Foot traffic and plan cost both scale linearly — one plan subscription per location.

Note: This calculator assumes uniform deployment across locations. Actual results may vary if QR placement or offer quality differs by site.

📱 Existing SMS Subscriber List

How many customers have already opted in to receive texts from you. New QR signups each month add to this base. The larger the list, the more your monthly SMS campaign returns.

Just getting started? Set this to 0. QR and Wallet still generate new-customer revenue on day one. Your list builds from there.

Benchmark Rates Used in the Model

All rates are drawn from industry benchmarks for food & beverage merchants running QR, SMS, and digital pass promotions. They represent realistic mid-range performance — not best-case projections.

Rate Value What It Means
QR Scan Rate 5% Of all guests who walk in, 5% scan a QR code when it's placed on tables, receipts, or at the register
QR Opt-In Rate 38% Of those who scan, 38% complete the signup flow to receive an offer
Redeem Rate — SMS Link 22% New signups who redeem their offer when delivered via SMS link
Redeem Rate — Wallet 31% New signups who redeem when delivered via Apple Wallet pass — higher because it lives on the lock screen
SMS Campaign Redeem Rate 14% Of your existing subscriber list, 14% redeem a monthly promotional SMS (delivered as a link)
SMS + Wallet Redeem Rate 19% Same campaign, but the offer lands in Apple Wallet — reduced friction lifts the rate meaningfully
New Customer Spend Lift 1.35× Customers visiting on a first-time offer spend ~35% more than their baseline order value
Return Visit Spend Lift 1.28× SMS-driven return visitors spend ~28% above baseline — slightly lower than new customers but still material
Loyalty Enrollment Rate 20% Of total engaged customers in a given month, 20% enroll in the loyalty program
Loyalty Extra Visits / Mo 0.9 Loyalty members make roughly 0.9 more visits per month than non-members — about one extra visit every 5–6 weeks
What Each Plan Includes
Starter
$49.95 / mo per location
QR code campaigns — acquire new customers from foot traffic
SMS keywords — re-engage your existing subscriber list monthly
Apple Wallet passes — lifts redemption rates across QR and SMS
Loyalty program not included
Growth
$99.95 / mo per location
Everything in Starter
Loyalty program — enroll engaged customers and drive repeat visits
Loyalty retention revenue layered on top of QR and SMS returns
Common Questions
Are these projections guaranteed?

No. These are estimates based on industry benchmarks, not guarantees. Actual results depend on offer quality, QR placement, list engagement, cuisine type, and how well staff are trained to promote signups. Restaurants that actively feature their QR codes and run compelling offers consistently outperform these benchmarks. Those that deploy passively tend to underperform.

Why does the SMS list size matter so much?

Because SMS re-engagement is where the compounding happens. A new merchant's first month may show modest ROI from QR alone. But after 6–12 months of accumulating subscribers, a single monthly campaign to a list of 2,000+ people can generate more revenue than all the QR signups that month combined. The calculator lets you model both scenarios so you can see the trajectory.

Why isn't Apple Wallet its own revenue line?

Because it does not generate revenue independently — it makes your existing campaigns perform better. A Wallet pass is a delivery mechanism. It does not bring in customers on its own; it makes customers who already received an offer more likely to act on it. Modeling it as a separate revenue stream would inflate the numbers and misrepresent how it actually works.

What counts as "incremental" revenue?

Only visits and spend that would not have happened without SirCoupon. The spend lift multipliers are conservative estimates of how much more a promoted visit is worth compared to a baseline visit. We do not count the baseline spend — only the lift above what the customer would have spent anyway.

Does the calculator account for discount costs?

Not directly — because the discount amount is entirely up to you and varies widely. Some merchants offer a free appetizer; others offer 10% off a check. The ROI shown is gross revenue from promoted visits. To calculate net ROI, subtract your offer cost from the estimated revenue figure shown.

Ready to run the numbers for your restaurant?

Plug in your own foot traffic, order size, and list size to see a projection built on your specific numbers.

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